Company: dr.consulta dr.consulta provides access to high-quality, affordable healthcare for all Brazilians.
Expert: Brett Browman CTO of Shutterfly, Walmart.com, and Sears
dr. consulta (Healthcare, Brazil) partnered a veteran CTO to increase production velocity by adopting best practices
dr.consulta provides access to high-quality, affordable healthcare for all Brazilians through its efficient medical centers, sophisticated data analytics, and smart use of technology. dr. consulta provides services to close to 1 million patients, most of who are low-to-middle income. dr.consulta’s top priority was to increase its production velocity by adopting best practices in product development. dr.consulta partnered with RippleWorks to assess its technology and process in order to create a roadmap towards becoming world-class in product development.
This gave us a level of confidence that we were looking for. It sent a message that we needed to improve, to perform faster and with more quality. This was powerful for the team.
—dr.consulta CEO Thomaz Srougi
dr. consulta teamed with RippleWorks Expert Neil Day, who has scaled technology teams as the CTO of top companies such as Shutterfly, Walmart.com, and Sears. Together, they:
• Established a product management process to submit new product enhancements
• Developed a team view of staffing to ensure optimal throughput of the technology team
• Built a roadmap for overall production improvements across 6 areas: process, ERP, people, data science, platform migration, and codebase enhancements
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