Venture: Last Mile Health
Last Mile Health partners with countries to design and build primary health systems.
Expert: Jen Rosenzweig
Director of Organizational Performance at the Rockefeller Foundation
• Associate Director, Save the Children U.S.
Last Mile Health partnered with Rippleworks to create organizational systems that drive impact
Last Mile Health partners with countries to design and build primary health systems. By training community and frontline health workers to bring life-saving services to the doorsteps of people living far from care, and linking them to community clinics, Last Mile Health supports the Liberian Ministry of Health to implement their model nationwide—they also partner with governments in Ethiopia, Malawi, and Uganda.
Last Mile Health’s top priority was creating team alignment to deliver on their impact goals. Last Mile Health partnered with Rippleworks to learn and create organizational systems and practices that drive team alignment and strategic clarity.
Our partnership with Rippleworks came at a pivotal moment of growth for Last Mile Health.
Our terrific expert advisor helped us identify key performance management challenges and create practical solutions.
We now have greater clarity across our team and a stronger foundation to bring essential, life-saving care to some of the world’s most remote communities.
—Last Mile Health CEO Lisha McCormick
Last Mile Health partnered with Rippleworks Expert Jen Rosenzweig, an operations leader and who brought experience from the Rockefeller Foundation, Living Goods, Save the Children U.S., and Deloitte.Together, they:
• Consolidated insights from team interviews to identify key organizational challenges and their causes
• Developed a point of view on how to address key organizational challenges with OKRs and OKR cadence
• Aligned executive team on the role of OKRs to drive strategic clarity and alignment
• Prototyped new OKRs and cadence; developed and executed an org-wide implementation plan; created OKR guidance for teams and developed competencies to write and give feedback
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